Question 1

What is an e-Visa?

Accepted Answer

An e-Visa is an official document permitting entry into and travel within Türkiye.

The e-Visa is an alternative to visas issued at Turkish missions and at the ports of entry.

Applicants obtain their visas electronically after entering required information and making payments by a credit or debit card (Mastercard, Visa or UnionPay).

The link to download your e-Visa is given on the final step where you will be informed that your application has been completed successfully. In addition, the same link to download your e-Visa will be emailed to you. Passport control officers at ports of entry can verify your e-Visa on their system. However, you are advised to keep your e-Visa with you either as a soft copy (tablet PC, smart phone, etc.) or as a hard copy in case of any failure on their system.

As in the case of other visas, respective Turkish officials at the ports of entry reserves the right to deny entry into Türkiye to a holder of an e-Visa without any explanation.

Question 2

What do I need for my e-Visa application?

Accepted Answer

In accordance with the article 7.1b of “the Law on Foreigners and International Protection” no.6458, foreigners wishing to enter Türkiye must carry a passport or a travel document as a substitute for passport with an expiration date at least 60 days beyond the “duration of stay” of their visa, e-Visa, visa exemption, or residence permit. Depending on your nationality, there may be additional requirements. You will be informed of these requirements after you select your country of travel document and travel dates.

Question 3

What are the advantages of e-Visa?

Accepted Answer

An e-Visa can be obtained easily anywhere with an internet connection and it saves time that you would otherwise spend on visa applications at Turkish missions or at the ports of entry into Türkiye (if you are eligible).

Question 4

Who is eligible for e-Visa?

Accepted Answer

Citizens of the countries listed below are eligible for the e-Visa provided that they meet required criteria. To find out these criteria, go to Main Page, click on Apply button and select your Country of Travel and Type of Travel Document.

Countries
  
    Afghanistan
    Algeria
    Antigua and Barbuda
    Armenia
    Bahamas
    Bangladesh
    Barbados
    Bermuda
    Bhutan
    Cambodia
    Cape Verde
    Croatia
    Dominica
    Dominican Republic
    East Timor
    Egypt
    Equatorial Guinea
    Estonia
    Fiji
    Greek Cypriot Administration of Southern Cyprus
    Grenada
    Haiti
    Hong Kong (BN(O))
    India
    Iraq
    Jamaica
    Latvia
    Libya
    Lithuania
    Maldives
    Mauritius
    Mexico
    Namibia
    Nepal
    Pakistan
    Palestine
    Philippines
    Saint Lucia
    Saint Vincent and the Grenadines
    Senegal
    Solomon Islands
    South Africa
    Sri Lanka
    Suriname
    Taiwan
    Vanuatu
    Vietnam
    Yemen

Question 5

Do I need to enter Türkiye on the exact date specified in my application?

Accepted Answer

No. The validity period of your e-Visa begins from the date specified in your application. You can enter Türkiye on any date within this period.

Question 6

If my travel dates change, can I apply for e-Visa amendment for change of date?

Accepted Answer

No. You must obtain another e-Visa.

Question 7

How do you protect the information that I share during my e-Visa application process?

Accepted Answer

The Republic of Türkiye does not sell, rent or otherwise use for commercial purposes any personal information entered in the e-Visa Application System to third parties. Any information obtained at each stage of the application and the e-Visa issued at the end of the process are stored in high security systems. The applicant bears full responsibility for the safety of the soft and hard copies of the e-Visa. The applicant bears again full responsibility of this information should it fall into the hands of third parties.

The barcode on the e-Visa stores applicant's information in an encrypted and electronically signed form, designated by the Ministry of Foreign Affairs of the Republic of Türkiye. Access to the content of the barcode is solely provided to the institutions authorized by the Ministry of Foreign Affairs of the Republic of Türkiye. The applicant bears full responsibility for any inconvenience that may result from barcode alterations or forgery caused by the applicant.

Question 8

Do I need to obtain a separate e-Visa for people accompanying me?

Accepted Answer

Yes. Each traveller must have a seperate e-Visa.

Question 9

Can I get a refund if I do not use my e-Visa?

Accepted Answer

No. We cannot refund payments for unused e-Visas.

Question 10

Can I obtain a multiple-entry e-Visa?

Accepted Answer

If you are a citizen of one of the countries listed below, you will obtain a multiple-entry e-Visa:

Antigua and Barbuda
    Armenia
    Bahamas
    Barbados
    Bermuda
    Croatia
    Dominica
    Dominican Republic
    Estonia
    Grenada
    Haiti
    Hong Kong (BN(O))
    Jamaica
    Latvia
    Lithuania
    Maldives
    Mauritius
    Saint Lucia
    Saint Vincent and the Grenadines
    South Africa
    Taiwan

Question 11

Are there any restrictions on airline companies to fly to Türkiye?

Accepted Answer

The citizens of the countries listed below are required to travel with an airline company which signed a protocol with the Turkish Foreign Ministry. At present, the airline companies that signed this protocol are Turkish Airlines, Pegasus Airlines, Onur Air, and SunExpress. 
  
    Cape Verde
    Egypt
    Equatorial Guinea
    Palestine
    Senegal
    Yemen

Question 12

The information on my e-Visa does not fully match the information on my travel document. Can I enter Türkiye with this e-Visa?

Accepted Answer

No, your e-Visa is invalid. You must obtain another e-Visa.

Question 13

I would like to stay in Türkiye for a period of time longer than the e-visa permits. What should I do?

Accepted Answer

If you wish to stay in Türkiye longer than your e-Visa permits, you must apply at the nearest Provincial Directorate of Migration Management for a residence permit.

Please note that an e-Visa is granted only for tourism and trade purposes. Application for other types of visa (work visa, student visa etc.) are required to be submitted at Turkish Embassies or Consulates.

If you overstay your visa, you might be asked to pay fines, deported or banned future travel to Türkiye for a specific period of time.

Question 14

Are credit card payments made on the e-Visa web page secure?

Accepted Answer

Our website maintains high level of security standards. We are not responsible for any harm that may result from security vulnerabilities of your bank, your computer or your internet connection.

Question 15

I have realized that some of the information that I provided in the e-Visa application requires correction. What should I do?

Accepted Answer

You must create a fresh e-Visa application.

Question 16

I have completed my application. When will I obtain my e-Visa?

Accepted Answer

The link to download your e-Visa is given on the final step where you will be informed that your application has been completed successfully. In addition, the same link to download your e-Visa will be emailed to you.

Question 17

I am notified by the system that my e-Visa application cannot be processed. What should I do?

Accepted Answer

You can visit the nearest Turkish Embassy or Consulate for your visa application.

Question 18

If my e-Visa application is denied, will my payment be refunded?

Accepted Answer

The e-Visa application fee is only charged to an approved e-Visa.

Question 19

How long before my travel date should I apply for e-Visa?

Accepted Answer

You can apply for your e-Visa any time before your travel. However, you are advised to create an e-Visa application at least 48 hours before your departure.

Question 20

I have applied for a visa at a Turkish mission (Embassy's Consular Section or Consulate General) and wish to be updated on my application. Can I send a request for an update from the e-Visa Support Desk?

Accepted Answer

No. You should contact the respective Embassy or Consulate General to get information about your application.

Question 21

I have realized that some information on my e-Visa does not match the information on my travel document. I know that my e-Visa is invalid. Can I get a refund?

Accepted Answer

No. The applicant assumes responsibility for any mistakes made in his or her application.

Question 22

I do not want to apply for an e-Visa. Can I get a visa on arrival?

Accepted Answer

Yes. If you are a citizen of one of the countries listed below and you meet the required criteria, you can obtain a visa on arrival. Kindly visit the Ministry's website (www.mfa.gov.tr) to learn more about these requirements. 
  
    Antigua and Barbuda
    Armenia
    Bahamas
    Barbados
    Bermuda
    Croatia
    Dominica
    Dominican Republic
    Estonia
    Greek Cypriot Administration of Southern Cyprus
    Grenada
    Haiti
    Hong Kong (BN(O))
    Jamaica
    Latvia
    Lithuania
    Maldives
    Mauritius
    Mexico
    Saint Lucia
    Saint Vincent and the Grenadines

Question 23

I do not have a credit card or debit card. Is there any other way of e-Visa fee payment?

Accepted Answer

No. You can only make a payment with a credit or debit card (only Mastercard, Visa or UnionPay). On the other hand, please note that the card does not have to be under your name.

Question 24

I cannot make a payment. What should I do?

Accepted Answer

Make sure that the card is either “Mastercard”, “Visa” or "UnionPay" (it does not have to be under your name), it has 3D Secure System, and is open to international transactions. If your card has all of these and you still cannot make a payment, you can try making payment at another time or with a different card. Please also note that after you receive the “e-mail address verification message”, you need to click the “approve” button and proceed with the payment within 24 hours. Otherwise, your application will time out, the system will not accept payment, and you will need to create a new application. If the problem persists, you should contact your bank for assistance. In case you still cannot make a payment, please contact e-Visa Support Desk (Home Page > Contact Us).

Question 25

In the "Personal Information" section there is no place for a middle name. Where should I enter my middle name?

Accepted Answer

Please enter your middle name right after your name in the “Given Name(s)” section with a space in between the two names.

Question 26

I want the address on my payment receipt to be different than the address on my e-Visa application. Is this possible?

Accepted Answer

No.
The address on your payment receipt is automatically taken from your e-Visa.

Question 27

What does the CVV / CVC / CVC2 number mean?

Accepted Answer

CVV / CVC / CVC2 for Visa and MasterCard is the final three digits of the number printed on the signature strip on the back of your card.

Question 28

Do I need an e-Visa if I am on a cruise ship?

Accepted Answer

According to the Law on Foreigners and International Protection which entered into force on 11th April 2014, those foreigners who arrive at sea ports and intend to visit the seaport city or nearby provinces for touristic purpose are exempt from visa provided that their stay does not exceed seventy two (72) hours.  However, if you arrive in/depart from our country by air for your cruise tour, you must obtain a visa.

Question 29

My child is included in my passport. Do I need to make a separate e-Visa application for her/him?

Accepted Answer

Yes. Provided that your child is issued a passport under his/her name, please either make a separate e-Visa application  or  contact the nearest Turkish Embassy or Consulate General so as to apply for a sticker visa. Beginning from 5 January 2016, applications for Turkish visas have to be made through the Pre-Application System of Turkish Sticker Visa.

Question 30

What are the criteria for the validity of my supporting document (visa or residence permit from Schengen or from US, UK and Ireland)?

Accepted Answer

The only requirement for your visa/residence permit to be used as a supporting document is that it should be still valid (by date) by the time you enter Türkiye. Previously used or unused single-entry visas are accepted as long as their validity date covers your entry date to Türkiye. Please note that e-Visas of other countries are not accepted as a supporting document.

Question 31

Can the citizens of all the countries eligible for e-Visa obtain a visa on arrival?

Accepted Answer

No. While the citizens of the countries listed below can obtain an e-Visa, they are not eligible for visa on arrival. 
  
    Afghanistan
    Algeria
    Bangladesh
    Bhutan
    Cambodia
    Cape Verde
    East Timor
    Egypt
    Equatorial Guinea
    Fiji
    India
    Iraq
    Libya
    Namibia
    Nepal
    Pakistan
    Palestine
    Philippines
    Senegal
    Solomon Islands
    South Africa
    Sri Lanka
    Suriname
    Taiwan
    Vanuatu
    Vietnam
    Yemen

Question 32

How much is an e-Visa fee?

Accepted Answer

e-Visa fee varies according to country of travel document and type of travel document. Please, click “Apply” button on the homepage and select your country of travel document to find out the e-Visa fee that you are required to pay.

Question 33

How long will my e-Visa be valid for?

Accepted Answer

The validity period of an e-Visa varies according to Country of Travel Document. Go to Main Page, click on Apply button and select your Country of Travel and Type of Travel Document to check for how many days you are allowed to stay in Türkiye.

Question 34

Do I have to obtain a visa if I do not leave the international transit area?

Accepted Answer

No. You do not have to get a visa if you are not going to leave the international transit area.

Question 35

For how many people can I create a family application?

Accepted Answer

Family applications can be created for minimum of 2 and a maximum of 10 applicants.

Question 36

Are there any criteria for family applications?

Accepted Answer

Yes, all members of the family must originate from the same country; their travel documents must be the same type (e.g. normal, official, diplomatic); and their arrival date must be the same (Please note that the validity period of e-Visas will begin as of the date selected as arrival date. e-Visa holders can enter Türkiye on any date within the validity period. In other words, all members of the family are not required to enter Türkiye on the same day.) In addition, all prerequisites (if any) for e-Visa application must be met by all in the family.

Question 37

How does a family application work?

Accepted Answer

After you select ‘Country/Region’ of travel document and ‘Date of Arrival’, fill up ‘Personal Information’ form for the first member of the family, then click ‘Add a New Person’ button to add other applicants in your family up to 10 people. Upon completing the application of the last member of the family by clicking the ‘Continue’ button, the Foreign Ministry will send a confirmation e-mail to the provided e-mail address. A lump sum payment can be made after this stage. Upon receiving the payment, the Foreign Ministry will make the e-Visas available for download. If requested, a payment receipt will be issued under the name of the first applicant.

Question 38

For how many people can I create a group application?

Accepted Answer

Group applications can be created for a minimum of 10 and a maximum of 300 applicants.

Question 39

Are there any criteria for group applications?

Accepted Answer

Yes, individuals in a group must originate from the same country; their travel documents must be the same type (e.g. normal, official, diplomatic); and their arrival date must be the same (Please note that the validity period of e-Visas will begin as of the date selected as arrival date. e-Visa holders can enter Türkiye on any date within the validity period. In other words, all individuals in the group are not required to enter Türkiye on the same day.)  In addition, all prerequisites (if any) for e-Visa application must be met by all in the group.

Question 40

How does a group application work?

Accepted Answer

When using the e-Visa system, the link to create a group application can be found upon selecting the country of origin and date of arrival to Türkiye. Group leaders should provide a single e-mail address to be used for the group application. The Foreign Ministry will then send an sample excel file and a user guide to the provided email address. After the list is uploaded, the Foreign Ministry will send a confirmation e-mail with a link. This link must be clicked on within 1 hours to proceed, otherwise the application will time out. A lump sum payment can be made after this stage. Upon receiving the payment, the Foreign Ministry will make the e-Visas available for download. If requested, a payment receipt will be issued under the name of the company which applied on behalf of the applicants.

Question 41

Why is there a service fee?

Accepted Answer

Service fee is charged to cover the cost for international operations.

Question 42

The duration of 90-day-stay on my e-Visa expired and I have come back to my country timely. How many days should be passed until I reapply?

Accepted Answer

If the duration of 90-day-stay on your e-Visa expired within 180 days as of your first entry date, you can reapply for an e-Visa 180 days later starting from the first entry date. If  you spent some part of the duration of 90-day-stay on a multiple entry e-Visa within 180 days as of your first entry date and the rest expired after 180 days elapsed as of the first entry date, it is possible to reapply for an e-Visa. Anyway, please keep in mind that you may stay in Türkiye up to 90 days in every 180 days starting from the first entry date.

Question 43

May I apply for a new e-Visa  while I am in Türkiye?

Accepted Answer

When your e-Visa expires, you are not allowed to apply for a new e-Visa without departing from Türkiye ; but you are advised to apply at Provincial Directorate of Migration Management for a residence permit. Please click on the following link to get more detailed information regarding the application of a residence permit and other types of visa (work visa, student visa etc.) http://www.goc.gov.tr/main/En_3 
|If you overstay your visa, you might be asked to pay fines, deported or banned future travel to Türkiye for a specific period of time.